We aim for problem-free delivery every time, but just like in the pasture, 'things' happen.  Don't fret, we'll make it right.

HAPPINESS GUARANTEE

• We only ship high quality meats.  If you have received something not up to par - whether its a quality, size, correct cut issue, etc - please let us know.  Your meat will arrive undamaged and either frozen or partially frozen.

If something has gone wrong, please let us know!

E-mail: matt@nuwagyu.com

Phone: 614.778.2422